Terms of Service - OnPoint.AI
← Back to Home

Terms of Service

Last Updated: February 25, 2026

These Terms of Service ("Terms") govern your access to and use of the website located at onpoint-agents.com (the "Website") and services provided by OnPoint.AI ("we," "us," or "our").

By accessing or using our Website or services, you agree to these Terms.

1. Eligibility (18+ Requirement)

You must be at least 18 years of age to use our Website or services.

By using our services, you represent and warrant that you are 18 years of age or older.

2. Description of Services

OnPoint.AI provides AI-powered communication and automation services for service-based businesses. Services may include:

  • Appointment scheduling
  • Appointment confirmations and reminders
  • Booking updates
  • Service notifications
  • Customer support communications
  • Follow-up requests related to service inquiries

We provide service-related communications only. We do not send unsolicited marketing text messages.

3. SMS Messaging Terms

By providing your mobile phone number and opting in, you consent to receive non-marketing, service-related SMS text messages from OnPoint.AI.

Description of SMS Use Cases

Text messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Booking confirmations
  • Service status updates
  • Customer support responses
  • Follow-up requests for feedback

Message Frequency

Message frequency varies based on your service activity. Typically, you may receive 1–5 messages per service request.

Message & Data Rates Disclosure

Message and data rates may apply according to your mobile carrier's terms and conditions.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and no further messages will be sent.

Customer Support Contact

For assistance, reply HELP to any message or contact us at:

Email: [email protected]
Website: https://onpoint-agents.com

Consent to receive SMS messages is not a condition of purchase.

4. Mobile Carrier Liability Disclaimer

SMS delivery is dependent upon your mobile carrier and network availability.

OnPoint.AI is not responsible for:

  • Delayed or undelivered messages
  • Carrier network outages
  • Service interruptions
  • Charges imposed by your mobile carrier
  • Device compatibility issues

Mobile carriers are not liable for delayed or undelivered messages.

5. User Responsibilities

You agree to:

  • Provide accurate information
  • Use our services only for lawful purposes
  • Not misuse or interfere with our systems
  • Comply with applicable laws and regulations

6. Intellectual Property

All content, branding, and technology associated with OnPoint.AI are owned by OnPoint.AI and protected by intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

To the maximum extent permitted by law, OnPoint.AI shall not be liable for:

  • Indirect or consequential damages
  • Lost profits or business interruptions
  • Reliance on automated communications
  • Carrier-related SMS delivery failures

8. Termination

We may suspend or terminate access to services if these Terms are violated.

You may discontinue use of our services at any time.

9. Governing Law

These Terms are governed by the laws of the State of Colorado, United States.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

11. Privacy Policy

Your use of our Website and services is also governed by our Privacy Policy, which can be found here: Privacy Policy

12. Contact Information

If you have questions about these Terms of Service, please contact us:

OnPoint.AI
Email: [email protected]
Website: https://onpoint-agents.com