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Privacy Policy

Last Updated: February 25, 2026

OnPoint.AI ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://onpoint-agents.com.

1. Information We Collect

We collect the following information:

Personal Information You Provide

• Name
• Email address
• Phone number (including mobile phone number for SMS messaging)
• Business information
• Information submitted through contact forms or booking forms

Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Schedule appointments
• Provide customer support
• Send appointment confirmations and reminders
• Send service-related notifications
• Send follow-up messages related to your service inquiry
• Improve our website and services
• Maintain security and prevent fraud

We do not sell your personal information.

3. SMS Opt-In Information

If you provide your mobile phone number and explicitly opt in through our website form, you consent to receive non-marketing SMS messages from OnPoint.AI.

These messages may include:

• Appointment confirmations
• Booking updates
• Service notifications
• Customer support responses
• Follow-up requests related to your service inquiry

Message frequency varies. Typically 1–5 messages per service request.

Message and data rates may apply.

You may opt out at any time by replying STOP. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyze website traffic
• Improve website functionality
• Understand visitor behavior

You may disable cookies through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no internet transmission is completely secure.

6. Your Privacy Rights

You may:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent to communications
• Opt out of SMS messaging by replying STOP

To exercise your rights, contact us at: [email protected]

7. Mobile Information Sharing

We do not sell, rent, trade, or share your mobile phone number or SMS consent information with third parties for marketing or promotional purposes.

We may share information only with service providers who assist in delivering our services, such as messaging platforms and CRM providers. These providers are required to protect your information.

8. Contact Information

If you have questions about this Privacy Policy, contact us:

OnPoint.AI
Email: [email protected]
Website: https://onpoint-agents.com